In modern realities, special attention is paid to the transition of the healthcare system to the insurance model of such a system, there is a permanent increase in the number of jobs in the public medical sector due to the transition of doctors to work in private clinics. A similar transition to a new system determines the relevance of the chosen topic, as well as insufficient ...

In this article a literary review was conducted, the concepts of "innovation" and "innovative activity" proposed by different authors were studied. The classification of types of innovations is considered, key indicators of innovation activity of an industrial enterprise are identified, statistical data from an official state source regarding the concept of "innovation" are ...

This research paper aims to identify and address the general challenges faced by organizations in implementing a Customer Relationship Management (CRM) system. Despite the numerous benefits of CRM systems, such as improved customer satisfaction, increased sales, and enhanced customer relationships, many organizations struggle with the implementation process. This paper ...