Abstract:
The aim of this article is to analyze the current state of language
competencies among Kazakhstan’s civil servants and to develop a
model for enhancing these skills. Based on survey data from
Kazakhstani civil servants, the authors assess Kazakh, Russian, and
English proficiency. The results show that socio-demographic factors
account for only a small portion of the variation of language
proficiency levels. Language competencies are positively, though
weakly, correlated with civil servants’ educational attainment. Based
on an analysis of Kazakhstan’s language policy and the training and
retraining programs for civil servants, the authors propose a model
for developing language competencies. The proposed model offers a
valuable framework for enhancing education and training programs
for civil servants in countries facing similar challenges. This
contribution adds to the broader discourse on professional
development in the public sector, highlighting the critical role of
targeted education in strengthening governance and public
administration effectiveness.
