Abstract:
Objective
The aim of this study was to investigate the differences in the level and sources of workrelated stress among financial professionals regarding age, work experience, and educational level.
Methods
A cross-sectional research design was employed among 702 financial professionals in
Kazakhstan who worked in different corporate and government organizations. Data on
work-related stress were collected via online questionnaires using the Job Stress Survey
(JSS).
Results
The results showed that young financial professionals experienced higher stress than
older professionals due to the lack of opportunity for advancement. Moreover, the study
findings revealed that less experienced financial professionals reported higher levels of
stress than more experienced professionals due to the meeting deadlines and conflicts
with other departments. The study also found that financial professionals with a postgraduate degree stressed more than professionals with an undergraduate degree on
major JSS scales. Furthermore, financial professionals with a postgraduate degree
experienced higher stress due to the assignment of disagreeable duties, working overtime, lack of opportunity for advancement, inadequate support by supervisor, dealing
with crisis situations, lack of recognition for good work, difficulty getting along with
supervisor, insufficient personnel to adequately handle an assignment, lack of participation in policy-making decisions, inadequate salary, excessive paperwork, and covering
work for another employee than professionals with undergraduate and vocational
degrees.
Conclusion
The findings of this study provide valuable insights for organizations to eliminate and alleviate work-related stress.
